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Terms & Conditions

Terms & Conditions

Users of the Website and the services provided therein are bound by these terms and conditions. If you do not agree to the terms and conditions, please do not use Failure to do so constitutes acceptance of all the terms and conditions mentioned herein.

Copyright 2011 © GiftKenya. To obtain permissions for the commercial use of any content on this site, email us at or call us for assistance.

Users may download, view and print content from this site for private purposes only. Furthermore, reproduction of any content on any media, electronic or otherwise, is strictly not allowed unless otherwise exclusively granted in writing.

KenWeb Ltd - the parent company of - will monitor all content available on GiftKenya.Com to ensure compliance to the laws of Kenya and expectations of our customers and visitors. However, due to the nature of the internet and inherent risks, KenWeb Ltd does not accept any liability for illegal, defamatory or obscene content that may have been maliciously uploaded. Customers and visitors are encouraged to report any content that may be offensive or illegal by contacting us at or calling us. Furthermore, users of shall not hold KenWeb Ltd responsible for any and all liability arising out of the use of the website.  KenWeb Ltd will not hesitate to collaborate with the relevant authorities in order to bring the culprits to justice.

Intellectual Property Rights
All the content, trademarks and data on this web site, including but not limited to, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of or licensed to KenWeb Ltd and as such are protected from infringement by local and international legislation and treaties.

KenWeb Ltd  shall not share or publish customer information with any third party, except in legal circumstances and upon sufficient proof that such circumstances warrant the disclosure of such information. For more details, please refer to our Privacy Policy.

Linking to this site is allowed, except on websites that are not compliant to the laws of Kenya. KenWeb Ltd shall not be held responsible for any misinformation that may be included in the sites linking in to Hotlinking of images is allowed, subject to stating in clear text that the image is from, or providing a followable link. Any other type of hotlinking is strictly prohibited, and KenWeb Ltd may pursue legal action against offenders.

The price of each product is displayed with the product. In the event of a sale or special offer, the discounted price is displayed.

As of now, all our prices are inclusive of shipping / delivery costs. In the event of self-collection, KenWeb Ltd may at its sole discretion offer a discount to the customers.

International deliveries
Currently, delivery is restricted to Kenya only.

In a bid to make transactions smoother, all product prices on are inclusive of all taxes.

Payment Methods
Note that to protect its own and the interests of customers, KenWeb Ltd scrutinizes all transactions very carefully to prevent attempted fraud and a transaction  on may be refused if KenWeb Ltd is not satisfied with its legitimacy. Accordingly KenWeb Ltd accepts no liability that may arise as a result of such refusal to process any transaction.

Bank deposit / MPESA payments.

If the buyer selects to pay via  "MPESA / ZAP /" instructions will be given on how to deposit monies into the relevant KenWeb Ltd account and it would be subject to the following rules:

  • the exact amount must be paid
  • If the payment is via online transfer, the payment must be identified by supplying the order/invoice number and/or email of the account from which the order was made. Alternately, you may send any additional proof to

Other payments

  • Cheque deposits are not and shall not be accepted by KenWeb Ltdon
  • Any other payment mode shall be subject to the approval of KenWeb Ltd, and must be clearly mentioned in the remarks section when placing an order.